Welcome to Ixmore Art . We are a professional custom fabrication manufacturer specializing in commercial installations, public art, holiday decorations, event props, experiential environments, and large-scale custom fabrication projects for clients worldwide.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an inquiry, request a quotation, communicate with our team, or engage our fabrication services.
At Ixmore Art, we recognize that many of our projects involve confidential concepts, technical drawings, engineering documents, and proprietary design information. Protecting our clients' information is an important part of our professional responsibility. We are committed to handling your information responsibly, transparently, and in accordance with applicable privacy laws.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
The information we collect depends on how you interact with our website and services. We collect only the information reasonably necessary to communicate with you, evaluate your project requirements, prepare quotations, manufacture custom products, and provide professional customer support.
When you submit an inquiry or contact us, we may collect information such as:
▪Full name
▪Company name
▪Job title
▪Email address
▪Telephone number
▪WhatsApp number
▪Country or region
▪Company website (if provided)
To better understand your project and provide accurate technical recommendations and quotations, you may voluntarily provide information including:
▪Project descriptions
▪Product specifications
▪Required dimensions
▪Material preferences
▪Surface finish requirements
▪Color references
▪Quantity requirements
▪Installation environments
▪Production schedules
▪Budget expectations
▪Delivery destinations
Many fabrication projects require technical documentation. Depending on your project, you may provide:
▪CAD drawings
▪PDF files
▪AI or vector artwork
▪3D models
▪Sketches
▪Product renderings
▪Reference images
▪Engineering drawings
▪Structural details
▪Installation instructions
▪Brand guidelines
▪Material specifications
These files are submitted voluntarily by you for quotation, engineering review, production planning, and manufacturing purposes.
To ensure efficient project management, we may retain records of communications exchanged through:
▪Email
▪Contact forms
▪WhatsApp
▪Telephone conversations
▪Online meetings
▪Other business communication channels
These records help us accurately follow project requirements, quotations, revisions, approvals, and production progress.
When you visit our website, certain technical information may be collected automatically, including:
▪IP address
▪Browser type
▪Operating system
▪Device information
▪Pages visited
▪Visit duration
▪Referral source
▪Website performance information
This information is collected primarily to improve website functionality, security, and user experience rather than to identify individual visitors.
The information you provide allows us to deliver efficient communication, accurate engineering support, and reliable manufacturing services throughout every stage of your project.
We may use your information to:
▪Respond to your inquiries and requests
▪Prepare quotations and project proposals
▪Evaluate project feasibility
▪Recommend suitable fabrication solutions
▪Review technical drawings and engineering requirements
▪Optimize manufacturing methods
▪Develop prototypes or production samples
▪Arrange production schedules
▪Coordinate quality inspections
▪Organize packaging and international shipment
▪Provide after-sales support
▪Improve our products and manufacturing processes
▪Improve our website and customer experience
▪Comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Custom fabrication projects often involve valuable intellectual property and confidential business information. We understand the importance of protecting client materials throughout every stage of a project.
Design files submitted to Ixmore Art may include concept drawings, architectural plans, engineering documents, CAD files, 3D models, renderings, product specifications, brand assets, installation plans, prototype information, and other technical documentation.These materials are used exclusively for legitimate business purposes, including project evaluation, engineering review, quotation preparation, production planning, manufacturing, quality control, logistics coordination, and customer support.
Access to confidential project information is limited to employees, engineers, project managers, production personnel, quality inspectors, and logistics staff who require access to perform their professional responsibilities.We implement reasonable administrative and operational measures to help protect confidential information from unauthorized access, disclosure, alteration, or misuse.
If a project is subject to a signed Non-Disclosure Agreement (NDA) or other confidentiality obligations, Ixmore Art will handle related information in accordance with those contractual commitments.Unless required by law or expressly authorized by the client, we do not intentionally disclose confidential project information to unrelated third parties.
Our website uses cookies and similar technologies to improve website performance, enhance your browsing experience, and better understand how visitors interact with our content.Cookies are small text files stored on your device that help websites remember certain information during future visits.
We may use cookies to:
▪Improve website functionality
▪Maintain website security
▪Analyze visitor behavior
▪Measure website performance
▪Understand how visitors navigate our pages
▪Optimize website content and user experience
We may also use trusted third-party analytics services, such as Google Analytics, to collect aggregated and anonymous statistical information regarding website traffic, page performance, visitor interactions, and overall website usage.
The information collected through these technologies is generally used for analytical purposes and does not intentionally identify individual visitors.Most web browsers allow you to manage, restrict, or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of our website.
To provide a secure, efficient, and user-friendly website experience, Ixmore Art may work with trusted third-party service providers that assist us in operating our website and supporting our business activities.
Depending on how you interact with our website, these services may include:
▪Website hosting providers
▪Website security and firewall services
▪Website analytics providers
▪Email communication services
▪Cloud storage and file-sharing platforms
▪Customer communication tools, such as WhatsApp
▪Embedded content or mapping services, where applicable
These third-party providers may process certain technical or personal information only to the extent necessary to perform services on our behalf. We carefully select service providers that we believe maintain appropriate security and privacy standards.
Please note that this Privacy Policy applies only to the Ixmore Art website. If our website contains links to third-party websites or services, those websites operate under their own privacy policies and practices. We encourage you to review their policies before providing personal information.
Protecting customer information is an important part of our daily operations. We implement reasonable technical, administrative, and organizational measures designed to safeguard personal information and confidential project documentation from unauthorized access, disclosure, alteration, or loss.
These measures may include:
▪Secure website encryption (SSL/HTTPS)
▪Access controls for internal systems
▪Password-protected business accounts
▪Restricted access to project files
▪Regular software and security updates
▪Malware protection and website monitoring
▪Controlled access to production and project documentation
▪Internal procedures for handling confidential information
While we take reasonable steps to protect your information, no method of transmitting data over the Internet or storing electronic information can be guaranteed to be completely secure. For this reason, although we strive to protect your information using commercially reasonable measures, we cannot guarantee absolute security.
We encourage visitors to use secure networks when submitting information online and to contact us immediately if they believe their information has been compromised.
Ixmore Art serves clients from many countries and regions around the world. As a result, your personal information and project-related information may be transferred to, processed, or stored in countries where we or our service providers operate.
By submitting information through our website or communicating with our team, you acknowledge that your information may be transferred internationally where necessary for purposes such as:
▪Responding to project inquiries
▪Preparing quotations
▪Engineering reviews
▪Production planning
▪Manufacturing coordination
▪Logistics arrangements
▪Customer support
Regardless of where your information is processed, we are committed to handling it responsibly and implementing reasonable safeguards designed to protect your personal information in accordance with applicable privacy laws.
If you are located within the European Economic Area (EEA), the United Kingdom, or another jurisdiction with applicable data protection laws, you may have certain rights regarding your personal information.
Subject to applicable legal requirements, these rights may include:
▪The right to request access to the personal information we hold about you
▪The right to request correction of inaccurate or incomplete information
▪The right to request deletion of your personal information where legally applicable
▪The right to request restriction of certain processing activities
▪The right to object to certain uses of your information
▪The right to request a copy of your personal information in a commonly used format where applicable
▪The right to withdraw consent where processing is based on your consent
If you wish to exercise any of these rights, please contact us using the contact information provided below. We may request reasonable verification of your identity before responding to your request in order to protect your personal information.Please note that certain information may need to be retained where required by law, contractual obligations, or legitimate business purposes, such as maintaining project records, production documentation, or financial records.
Ixmore Art may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, legal requirements, or industry best practices.
When updates are made, the "Last Updated" date at the top of this page will be revised accordingly. We encourage visitors to review this Privacy Policy periodically to stay informed about how we protect their information.
If you have any questions regarding this Privacy Policy or the way Ixmore Art collects, uses, or protects your information, we welcome you to contact us.
Ixmore Art
Email: [email protected]
Website: https://www.ixmoreart.com
Contact Page: https://www.ixmoreart.com/contact/
We will make reasonable efforts to respond to privacy-related inquiries as promptly as possible.
